Director, Digital & Social Media - Faulhaber Communications

Director, Digital & Social Media

We are hiring a Director, Digital & Social Media to join our team. Candidates must possess an entrepreneurial-spirit, have a proven track record leading digital and social teams to deliver innovative and ROI-focused campaigns and be a passionate early adopter of digital trends. We are looking for a minimum of 8+ years of relevant work experience.

The Director, Digital & Social Media is a member of the agency’s management team. Preference will be given to candidates with agency experience.

You Are:

  • A digital leader – you live and breathe all things digital and social media and have a proven track record as a digital innovator and team leader
  • An early adopter – you are on top of the latest platforms and updates, from TikTok to Reels to BeReal
  • Analytical – you thrive on extracting insights and action plans from data
  • Passionate about content marketing – you excel at helping brands reach their desired business outcomes through engaging content marketing
  • A builder of social communities – you create compelling visual and written content that drives engaged social media communities through paid and earned tactics

Key Role Outcomes:

  • Meet or exceed digital sales targets through client retention, growth strategies and new business development
  • Lead a high-performing team to execute outstanding digital and social media campaigns that deliver on client and agency KPIs
  • Lead agency’s internal digital marketing across FAULHABER’s owned channels
  • Drive a collaborative culture across PR and digital service offerings to generate a seamless cross-functional service

Requirements:

  • Bachelor’s or Master’s degree in communications, journalism, digital marketing, or related field
  • 8+ years of professional experience in digital and/or social media marketing; preference for candidates with experience in an agency environment
  • Proven leadership managing a team to deliver outstanding digital marketing campaigns • Ability to work in a fast-paced environment on multiple projects, deliverables and client relationships simultaneously
  • Outstanding client service capabilities
  • Expert understanding of strategy and execution across digital and social media platforms
  • Expert at digital and social media reporting metrics and analytics
  • Expert at WordPress, Google Analytics and Facebook Business Manager
  • Knowledge of email marketing, digital advertising, content production and SEO/SEM

Responsibilities:

Leadership:

  • Lead digital services for the agency including implementing new strategies, growing digital services and clients and training existing and new team members
  • Manage team to deliver best in class digital and social strategies for digital clients and internal FAULHABER channels
  • Develop best practices that allow digital to integrate seamlessly with account and senior management teams and agency work
  • Train and teach the entire team about new and innovative digital strategies and trends by providing weekly digital insights sessions
  • Oversee and manage all FAULHABER digital marketing for FAULHABER including website, social media, the FAULHABER blog, etc.
    Generate and present digital marketing reports and analyses for feedback
    Stay ahead of the curve with the latest consumer and marketing trends and advancements in technology
    Oversee FSTOP Studios content production division

Client Management:

  • Oversee and manage all digital services across FAULHABER clients including social media management, newsletter, content production • Oversee and manage social media communities for clients including organic and paid strategies
  • Develop and implement paid social media campaigns to increase brand awareness, website traffic and sales
  • Foster strong relationships with new and existing clients 
  • Ensure all digital activities are integrated with an overall communication strategy to ensure seamless client service and omnichannel marketing 
  • Oversee and manage digital budgets for clients with clear ROI 
  • Oversee and deliver content marketing for clients, including content production through FSTOP Studios
  • Oversee digital reporting for all assigned clients 

New Business Development:

  • Grow digital services for the agency through new business development and existing clients
  • Support new business teams with strategic advice on program structures and proposals
  • Identify and develop additional sales and marketing tools/materials as required • Develop comprehensive competitor audits to identify proactive client and new business opportunities
  • Produce social media and digital audits so help engage new business
  • Actively seek out networking opportunities to help grow the agency reach
  • Identify speaking engagements and additional opportunities to profile the agency’s digital expertise
  • Support new business development through FAULHABER digital marketing

Why work with us?

You will work with amazing clients at a boutique agency where you can have a huge impact. From the moment you begin, we take a customized approach to your career, help you uncover your strengths and build you a unique people path to guide your client work and professional goals at the agency. You will be learning every single day and surrounded by successful business mentors who want to see you succeed.

Faulhaber Communications is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to the principle of equal employment opportunity for all team members and to providing a work environment free of discrimination and harassment. All team decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. FAULHABER will not tolerate discrimination or harassment based on any of these characteristics. FAULHABER encourages applicants of all ages.

FAULHABER is a proud member of 1% for the Planet.

At FAULHABER we are:

MAXIMIZERS. There are two types of work we do for you: everything you ask us to do and all the brand building ideas we ideate that are outside of our scope. Because we are entrepreneurial ourselves, our wheels never stop turning and we are constantly thinking about new ways to grow your sales. In our organization 1+1=3. 

AHEAD OF THE CURVE. Our team of futurists ride the crest of the wave and are hyper focused on where the next big opportunity will lie. Our appetite for innovation is endless. 

FULLY COMMITTED. We only work with brands we are passionate about. We immerse ourselves so deeply in your business that we feel we are a part of it. We are an extension of your team. 

CROSS POLLINATORS. We work across lifestyle and are experienced in sectors including fashion, design, beauty, food & beverage and automobile. We are experts at forging brand partnerships by bringing our different industries together. We create magical moments of cross-pollination.

Each employee receives:

  • Friday of long weekends May to September off
  • One week off during the holidays (December)
  • Two weeks of paid vacation + six bonus FAULHABER vacation days to choose at your preference
  • Birthday off
  • All agency bonus program
  • Comprehensive benefits package
  • New business and team member referral program
  • Stimulating studio and workspace in LIBERTY VILLAGE
  • Team activities throughout the year
  • Access to client products and service discounts
  • Work-life balance (flexible hours, telecommuting, etc.)
  • 1x volunteer day as part of our 1% for the Planet Membership
  • Personalized strengths assessment with Gallup Strengths Finder
  • Development opportunities and direct access to our CEO and senior leadership team

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